OIG Compliance Manual for the Medical Practice
How to Contract, Compensate & Employ Physicians
Patient Satisfaction Surveys & Ways to Keep Good Patients - e-Booklet
Concise ways to please patients and improve their experience with your practice. This e-book contains the following: Checklist of 55 Patient Relation Ideas, Standards of Patient Service for Medical Office Staff, Conditions for Positive Telephone Relations, Telephone Techniques for Good Patient Relations, Physician Practice Newsletter, and more!