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Marketing and Managed Care

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  • The Advocate Physician Partners Experience

    The Advocate Physician Partners Experience

    $59.00

    Case Study in Clinical Integration: The Advocate Physician Partners Experience is a primer for organizations wishing to duplicate the experience of Advocate Physician Partners (APP), whose CI program encompasses 3,800 physicians and has resulted in improvements in patient outcomes and significant cost savings.

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  • BK02 - Patient Satisfaction Surveys & Ways to Keep Good Patients - e-Booklet

    Patient Satisfaction Surveys & Ways to Keep Good Patients - e-Booklet

    $39.00

    Concise ways to please patients and improve their experience with your practice. This e-book contains the following: Checklist of 55 Patient Relation Ideas, Standards of Patient Service for Medical Office Staff, Conditions for Positive Telephone Relations, Telephone Techniques for Good Patient Relations, Physician Practice Newsletter, and more!

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  • BK19 - How to Work More Effectively with Managed Care - e-Booklet

    Work More Effectively with Managed Care

    $39.00

    This e-book contains the following: Ways to Control Practice Costs Under Managed Care, 15 Managed Care Documentation Guidelines, Worksheet for Monitoring Practice Profitability with HMOs/PPOs, Six Managed Care Practice Performance Ratios, Information Tracking for Managed Care, MCO Quick Reference Sheet, Tips for Effective Preauthorization Procedures, and more!

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  • 524 - Guide to Patient-Centered Case Management

    Guide to Patient-Centered Case Management

    The 118-page Guide to Patient-Centered Case Management, Revised Edition, presents best practices in identifying, stratifying and monitoring individuals for case management and documents the returns generated by targeted case management interventions in place at Geisinger Health System, Aetna Medicare, Priority Health and other organizations. This resource contains 70 illustrative figures and its Q&A chapter answers more than 50 questions on patient-centered case management.

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  • 522 - Profiting from Patient-Centered Care Coordination

    Profiting from Patient-Centered Care Coordination

    This exclusive report also summarizes the responses of 187 healthcare organizations to HIN's December 2009 Industry Survey on Healthcare Case Management, including details on prevalence and targets of healthcare case management, roles and responsibilities of today's healthcare case manager, and results and ROI from case management efforts.

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  • 523 - Best Practices in Contemporary Case Management

    Best Practices in Contemporary Case Management

    Healthcare organizations are positioning case managers along the healthcare continuum — and at routes of entry — to coordinate care for complex patients, manage transitions between care sites and reduce avoidable consumption of health resources. Embedding a case manager at the point of care is increasingly good business.

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  • Hiring, Training, Caseloads and Technology for Care Coordinators

    Hiring, Training, Caseloads and Technology for Care Coordinators

    Essentials of Embedded Case Management: Hiring, Training, Caseloads and Technology for Practice-Based Care Coordinatorsdocuments the experiences of Aetna and Bon Secours in the recruitment, education, workload management and IT support of practice-based case managers.  In this 40-page resource, Dr. Randall Krakauer, Aetna's Medicare medical director, and Irene Zolotorofe, administrative director of clinical operations at Bon Secours Health System, provide a primer on the construction of a co-located case management initiative, answering 35 FAQs on embedded case management and sharing lessons learned

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  • 515 - Case Managers in the Primary Care Practice

    Case Managers in the Primary Care Practice

    This 50-page resource is a primer on embedded case management, from the selection and training of the case manager to preparation of practices for the case manager's arrival to a description of more than 15 tools, protocols and workflows in use in this retooled care delivery model.

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  • Incentives, Infrastructure and IT to Support Accountable Care

    Incentives, Infrastructure and IT to Support Accountable Care

    Beginning with an overview of 2012 PCMH trends, this 57-page special report offers benchmarks of thriving medical home initiatives and their particular areas of offering new models in the patient-centered medical home.  

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  • 295 - Marketing Handbook for the Physician Practice

    Marketing Handbook for the Physician Practice

    $59.00

    This comprehensive handbook presents a practical approach to marketing a practice in a professional way. The entire manual consists of samples, checklists and guidelines for marketing the new or established practice.

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  • 546 - Establishing, Managing and Protecting Your Online Reputation

    Establishing, Managing and Protecting Your Online Reputation

    $63.00

    Online health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They have a voice in their own care that they never had before. Given these stakes, you can’t afford to leave your online reputation to chance.

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  • 516 - Case Studies in Comprehensive Primary Care

    Case Studies in Comprehensive Primary Care

    This 50-page report gives healthcare organizations a leg up on CPC, starting with an examination of the staffing model from Group Health Cooperative that, in addition to impressive clinical outcomes, has earned the health system a reputation as a "model for healthcare reform."

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  • Practice Acceleration: Helping Chiropractors Maximize Patient Volume and Revenue

    Practice Acceleration: Helping Chiropractors Maximize Patient Volume and Revenue

    $118.00

    Dr. Stevens offers chiropractors all of the techniques they need to improve their operations, strengthen their brand and build long-term patient loyalty. The book offers methods increase patient volume by as much 40% and shares protocols which can substantially reduce the amount of labor needed to run your practice.

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  • 290 - Practice Enhancement Manual

    Fundamentals of Marketing for Physician Practices and Ambulatory Health Service Organizations

    $119.00

    Fundamentals of Marketing for Physician Practices and Ambulatory Health Service Organizations is designed to give you the tools and know-how to market and promote a practice professionally, ethically and in a cost effective way. Achieve your objectives of practice growth and keeping good patients by applying the wealth of information in this manual.

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  • 547 - Policies and Procedures for a Successful Medical Practice

    Policies and Procedures for a Successful Medical Practice

    $124.00

    Policies and Procedures for a Successful Medical Practice was developed to provide standards and tools for the medical practice. This manual contains the policies and procedures for the day-to-day administration and growth of both new and existing medical practices.

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