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Mastering Patient Flow Using Lean Thinking to Improve your Practice Operations

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Quick Overview

This easy-to-read book delivers sound and timely techniques for reducing patient cycle time, streamlining scheduling methods, managing telephones, maximizing space capacity and utilization, and controlling costs.

Add proven tools for benchmarking, creating action plans and self-assessment, along with worksheets, tips and case studies, and you have a one-stop "power punch" for a more profitable medical practice!

This easy-to-read book delivers sound and timely techniques for reducing patient cycle time, streamlining scheduling methods, managing telephones, maximizing space capacity and utilization, and controlling costs.

Add proven tools for benchmarking, creating action plans and self-assessment, along with worksheets, tips and case studies, and you have a one-stop "power punch" for a more profitable medical practice!

This new edition has new material on:

  • Principles of lean management applied to medical practice operations
  • Staff benchmarking by work function
  • Patient access, including specialty pre-appointment screening
  • Managing test results
  • Prescription management
  • Technology trends, including Web portals
  • The Patient-Centered Practice of the Future
  • 498 pages, softbound, published by MGMA

Additional Info

SKU T269
Author Elizabeth W. Woodcock, MGMA
Country of Orgin

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